To ensure compliance with the National Identity Proofing Guidelines of Australia,passengers who successfully check in online with or without checked baggage stillneed to go to the online check-in counter to verify their boarding pass and identitydocuments.
The move will bring the number of airports with Vietnam Airlines' online check-in service to 46, including 30 international ones like the London Heathrow(England); Frankfurt (Germany); Moscow (Russia); and Tokyo Narita, TokyoHaneda, Osaka Kansai, Nagoya, Fukuoka (Japan).
The national flag carrier aims to provide online check-inservices at all domestic airports where it operates flights to/from as part ofan effort to promote itself as a digital airline and improve customers’experiences and convenience.
To save time and avoid long queues at airports, those flying with Vietnam Airlines can check in fortheir flights using either the carrier’s website (www.vietnamairlines.com) ormobile app 1-24 hours prior to the scheduled departure time./.