The national flag carrier is seeking to provide online check-inservices at all domestic airports where it operates flights to/from as part of an effort topromote itself as a digital airline and improve customers’ experiences andconvenience.
To save time and avoid long queues at airports, those flyingwith Vietnam Airlines can self check-in for their flights using either thecarrier’s website (www.vietnamairlines.com) or mobile app 1-24 hours priorto departure.
About 55 percent of passengers opt for the self-services atmajor airports like Noi Bai, Tan Son Nhat and Da Nang, according to VietnamAirlines. The figure is over 30 percent at small airports./.