This system, at https://dichvucong.hochiminhcity.gov.vn/,was formed basing on the combination of the online public service portal andthe electronic single-window system.
Lam Dinh Thang, Director of themunicipal Department of Information and Communications, said the people andenterprise-centred system is connected with the National Public Service Portal,the electronic authentication and identification systems, as well asinformation systems and databases of ministries and central agencies, to createfavourable conditions for individuals and organisations to handleadministrative procedures in a swift and accurate manner.
Huynh Quang Liem, General Director of the Vietnam Posts and TelecommunicationsGroup (VNPT), said the VNPT-built information system of HCM City is capable ofhandling 17 million dossiers each year.
Meanwhile, Chairman of the municipal People’s Committee Phan Van Mai noted thecity always views administrative reforms as an important task and considerspeople’s satisfaction and enterprises’ development as the meter ofadministrative reform effectiveness and civil servants’ capacity.
As about 13 million people in the city,including the local population of nearly 10 million and people from otherlocalities, have the demand for administrative procedures to be processed, itwill be hard for civil servants to complete handling papers on schedule if theyuse traditional methods. Therefore, applying an information system for handlingadministrative procedures is an urgent need, he added./.