MCST Deputy Minister Hoang Dao Cuong said at ahybrid seminar on digital transformation in the culture, sports and tourismsector in Hanoi on October 26 that his ministry will build a digital platformand infrastructure in the time ahead, while implementing projects on thedigitalisation of cultural heritage and digital transformation in the tourismindustry.
Deputy Minister of Information and CommunicationsNguyen Huy Dung, member of the National Committee on Digital Transformation, notedthat digital transformation is necessary as it helps the sector better optimisethe market of nearly 100 million at home, along with other 8 billion potential customersworldwide, and improve its service quality.
On this occasion, organisers debuted the MSCS’s informationsystem connected with that of the Government.
From 2015 to 2019, online searches for tourisminformation surged over 32-fold in Vietnam. Up to 88% of domestic travellerslooked up information on the internet, and there were over 5 million searchesin Vietnamese for tourism products each month, according to the Vietnam TourismAssociation.
However, the effectiveness of digital transformationwithin Vietnamese travel companies remained modest during that period, with upto 80% of the domestic online tourism market held by foreign online travelagents (OTAs) such as Agoda.com, Booking.com, Traveloka.com, and Expedia.com.Local OTAs like Vinabooking.vn, Chudu24.com, Ivivu.com, VNTrip, Mytour.vn, andGotadi only made up 20% with a limited number of transactions./.