Sci-Tech

Digital transformation helps Viettel Store achieve 40 percent growth

Revenue of the Viettel Store system under Viettel Group posted a 40 percent year-on-year increase, more than triple the average level of the telecom market and marking record growth after 15 years of operation.
Digital transformation helps Viettel Store achieve 40 percent growth ảnh 1Viettel Store system has been one of the retail chains with the highest sales in the high-end segment in the market. (Photo courtesy of Viettel)
Hanoi (VNS/VNA) - Revenue of the Viettel Store system underViettel Group posted a 40 percent year-on-year increase, more than triple theaverage level of the telecom market and marking record growth after 15 years ofoperation.

The results were thanks to its digital transformation and customer-centricstrategy. It is expected that its revenue this year would reach 7.4 trillion VND(326.4 million USD), increasing 56 percent from the previous year.

Its data system at over 700 agents and 7,000 transaction branches nationwidewas synchronised to improve customer care.

As one of the four pillars in its development strategy, logistics ande-commerce invested by Viettel to take the lead in retail trends in the newnormal period, including omni-channel store model; restructuring operationsfrom physical stores; and enhancing the digital experience at stores andsupermarkets.

Viettel Store system has been one of the retail chains with the highest salesin the high-end segment in the market. It has been ranked in the Top 10 mostprestigious retail brands in Vietnam voted by Vietnam Report and Vietnamnetonline newspaper./.
VNA
#Viettel Store#telecom market#Viettel Group#Vietnam#vietnam news agency#vietnamplus
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