The 10-year-old boy, among the 145 passengers on board, suffereda nosebleed. The flight attendant team immediately provided emergencyassistance to him on the plane. However, due to the passenger's non-stopbleeding, the crew decided to return the plane to Noi Bai International Airportto seek medical support.
The passenger, who was with his mother and sister, was then brought to ahospital in Hanoi. Hiscondition has become stable.
Due to the return, Flight VN384 was 275 minutes late. The passengers have received support from Vietnam Airlines in differentways. All of them showed support to the crew’s response to the situation.
Chief flight attendant Doan Thi Kim Tho underlined that forVietnam Airlines, in all cases, the safety of passengers is always the toppriority. Recognising that the condition of the boy, who was bleeding continuouslywhile there was no doctor on the flight, was unsafe for the 5-hour journey, the crew quickly decided to return to Noi Bai to ensure that he receivestimely emergency aid, she said./.