Mai Linh’s employees test its motorbike service M.Bike in HCM City (Photo: nld.com.vn)Hanoi (VNS/VNA) - Mai Linh Group has announced that its motorbike taxiservice aiming to compete with Grab and Uber, called M.Bike, is set to launchon November 20.
The move is yet another development in the heated taxi wars between traditionaltaxi firms and ride-hailing companies such as Grab and Uber.
Prior to M.Bike, other local tech-driven motorbike taxi services such asVivuMoto or Tim Xe have been launched, to limited success.
Explaining the reason for launching M.Bike, VTC News quoted Ho Huy,the group’s chairman, as saying that traditional taxi businesses, including MaiLinh, are facing difficulties by having to compete with high-tech taxicompanies.
But that does not mean Mai Linh would “suffer losses”, the group will try todevelop stronger, he said.
Huy added that the M.Bike application was built by Vietnamese engineers.“Despite still having to learn and continue to complete, the application haspartly proved the breakthrough of Vietnamese technology in the 4.0 era”.
The application is available for both iOS and Android operating systems.
With M.Bike, Mai Linh does not invest in buying motorbikes, the applicationwill connect customers with drivers, who are partners with the company insteadof employees.
The company’s motorbike taxi service will have its own brand identity. Thecompany will equip its drivers with costumes and helmets.
Individuals under the age of 50, with driving licenses, may join the network.However, the motorbikes used must not be produced before 2014.
The price of the service is reported at 11,000 VND (about 50 US cents) for thefirst two kilometres and 3,800 VND for each subsequent kilometre. For M.BikePremium, with more luxurious motorbikes, the rates will be 20,000 VND for thefirst two kilometres and then 7,000 VND per kilometre.
The price is not much different from that of UberMoto and GrabBike. GrabBikecharges customers 11,000 VND and 12,000 VND for the first 2km in Hanoi and HCMCity, respectively. The charges can change depending on market demand, locationand time period during the day. Meanwhile, UberMoto charges passengers atleast 10,000 VND at the start for each trip and 3,700 VND for the nextkilometre.
To attract partners, Mai Linh said that its revenue sharing policy will be at15-85, which means that Mai Linh will receive 15 percent of revenue from thetransportation.
This figure is much lower than the revenue sharing of other companies in themarket, which are between 20 and 25 percent.
Notably, drivers will be free to use the Mai Linh services for the first twomonths.
The application was also piloted before being officially introduced. "Aswe’re joining the game late, we are very careful and listen to our customers.The application was used by the group’s staff in the past two months to learnfrom experience and complete our services,” Huy added.
The service will first be implemented in Hanoi, Da Nang and HCM City then willbe expanded to other locations if successful.
Bui Danh Lien, Chairman of the Hanoi Transport Association, was quotedby sohuutritue.net.vn, as saying that his association welcomes the move,as more the businesses that enter the market, increasing competition will pushdown service prices for customers.
On the other hand, the participation of Mai Linh in the "motorbiketaxi" game also proved the sensitivity of Vietnamese enterprises, henoted.
However, Lien expressed his concerns for M.Bike as GrabBike is taking over themarket, with even UberMoto being dominated by GrabBike.
“Technological motorbike taxi services are not new, so to succeed, Mai Linhmust have plans to impress the market to change the habits of consumers,"he said.
To change the habit of customers, Lien noted that Mai Linh must have better andmore professional service, with price and promotion programme, which must bemore attractive than those of GrabBike, UberMoto.
Along with that, communication and marketing strategies must also be good sothat its new service can be known by consumers, he added. -VNA
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