Nguyen Trieu Luu, head of the department’s Civil StatusRegistration Agency, said under a 2020 government decree regulating onlinecivil status registration, Vietnamese citizens are able to register for civilstatus online.
But no cities or provinces have been able to implement onlinecivil status registration yet since the electronic civil status database systemhas not been synchronised nationwide, he added.
As a result, the issuance of civil status on paper must stillbe done in person at the People’s Committee of the province or communewhere the birth was originally registered.
According to Luu, it is much more convenient to useelectronic civil status documents in transactions, administrative procedures orwhen travelling by plane.
He said, for example, when travelling by plane, parents only needto provide an electronic copy of their child’s birth certificate (including aQR Code) instead of a paper version.
According to the Ministry of Justice, the ministry would continueimproving its electronic civil status registration system to connect with thenational population administration database managed by the Ministry of PublicSecurity to enable online civil status registration.
According to the law, to register civil status online, peoplefirst need to create an account at the national public service portal orprovincial public service portals; second, provide information; third, attachimages or copies of documents required; then pay the fee online or inother forms; and lastly receive the electronic civil status.
Civil status papers include birth certificate, death certificate,marriage certificate, divorce certificate and certificate of registeredpartnership, among others.
Since June 2022, the city authorities have piloted issuing onlinecopies of civil status papers (or extracts of civil status papers). Afterthree months of implementation, 206,000 copies of civil status papers havebeen issued electronically.
Online civil status registration is expected to help people handleadministrative procedures easily without having to queue for a longtime.
The use of online public services will also help reducebureaucracy and increase the transparency of State agencies./.