A parade on Ho Chi Minh City's street (Photo: VNA)HCM City (VNA) - Improving tourism service quality will be givenoverriding priority in the Ho Chi Minh City Department of Tourism’s policy tomake tourists stay longer and spend more, Bui Ta Hoang Vu, director of thedepartment said at a conference held in the city on June 29.
There are some 94,000 labourers in the city’s tourism service sector, accordingto Vu. Hospitality, openness and enthusiasm from the staff are crucial elementsto improve service quality, Vu stressed, adding that positive attitude willcreate indelible impression on the tourists.
Kawaue Jun-inchi, Japanese General Consul in HCM City, underlined that alongwith popularising attractive destinations, service quality is of significancefor tourism development.
Japan’s management and service models were shared at the conference, which helpenhance competitiveness capacity for the Vietnamese tourism sector in thecontext of global economic integration.
In the first six months of this year, the city welcomed 2.8 million foreignholiday-makers, a year-on-year increase of 14 percent, and pocketed 53.6 billionVND (2.4 million USD) from tourism revenue, up 12 percent from the same timelast year.
The tourism sector is making a beeline for building typical tourism productsand enhancing service quality to make vacationers stay longer in the city.-VNA
VNA
