Advanced technologies applied on double-decker buses around Ho Chi Minh City (Photo: VNA)The transformation of Vietnam'stourism is said to have many barriers due to the uneven qualityof workers, low management capacity, and limited digitaltechnology.
In the coming time, in order to remove those barriers, the industrymust carry out effective solutions and overcome limitations in terms offinance, human resources, policies, information technology, organisation andmanagement, and cooperation mechanisms.
Guests can self-book and check-in at SOJO Hotel Ga Hanoi without having to go through the reception desk (Photo: VNA)Most of restaurants, hotels, travel agents, travel shops, andtourist sites in the country have not been manned with those professionalisedin digital tourism to serve the requirements of digital transformation and theneeds of tourists.
Another problem is differences in digital technology betweenregions across the country. The areas having good conditions for digitaltransformation in the tourism industry are mostly in large citiesand provinces.
Tourists visit Hoi An ancient city (Photo: VNA)It is necessary to have more mechanisms and policies toencourage and promote the participation of stakeholders in the tourism digitaltransformation strategy, and expand international cooperation in this field./.
VNA
