They also said that online businesses will involve moreeconomic sectors and more big players in the time to come.
Do Huu Hung, General Director of AccessTrade, held thate-commerce should be the first step, followed by logistics and deliveryservices to win stronger confidence among consumers and improve their shoppingexperience.
Hung said that with better logistics and delivery services, the digital economy can make up 50-60 percent of the Vietnamese economy in the future.
The years of 2020 and 2021 can be described as a special period withunprecedented changes under impacts of COVID-19, where online business inVietnam enjoyed a breakthrough growth in both domestic and foreign markets.
According to the “E-Commerce White Book 2020”, the global revenue from B2Ce-commerce activities is likely to rise by 1.5 times in the 2019-2023 periodfrom 1.94 trillion USD to over 2.88 trillion USD. The book also predicted that SoutheastAsia, including Vietnam, will see high growth.
Phan Binh, Director of J&T Express Vietnam, said that businesses do not needgiant shops but high quality products which will be delivered to customersthrough suitable services.
Currently, many foreign firms have sought businessopportunities in the potential market of Vietnam with the motto of "ThinkGlobal, Act Local". Meanwhile, online business activities have drawn alarge number of companies, cooperatives, business households and individuals inboth rural and urban areas.
Experts advised enterprises operating online business to seek seek supports inconsultations and solutions to develop one-stop-shop model.
They also underlined the need for wider coverage of deliveryservices to meet the demand of the booming e-commerce sector./.