Vietnam Airlines has retained prestigious awards from WTA for the fifth consecutive year. (Photo: Vietnam Airlines)Hanoi (VNA) – National flag carrier Vietnam Airlines has recently beennamed the World’s Leading Cultural Airline, World’s Leading Airline - PremiumEconomy Class, and World’s Leading Airline – Economy Class at this year’sprestigious World Travel Awards (WTA).
This is the fifth consecutive year it retained prestigious awards from the WTA,reaffirming the airline’s commitment to bringing customers the highest qualityservice, in line with its impressive four-star Skytrax ranking.
According to founder and president of the awards Graham Cooke, despiteformidable challenges the aviation sector has faced this year, Vietnam Airlinescontinues to show its remarkable efforts in improving service quality andupgrade its fleet.
He was delighted that Vietnam Airlines has been acknowledged by both the traveltrade and the public by being voted World’s Leading Airline - Premium Economyand Economy Class, and World’s Leading Cultural Airline.
The carrier’s Vice General Director Trinh Hong Quang described the awards as avivid illustration for the airline’s dedication as well as concerted efforts tobetter service quality and contribute to the regional and global aviation’srecovery from pandemic.
This year marks a new milestone for Vietnam Airlines as it launched the premiumeconomy class on domestic flights between Hanoi and Ho Chi Minh City withservice standards nearly equivalent to that of business class. The premium economyclass is being served on flights between Vietnam and Japan, the Republic ofKorea, western Europe and Australia.
Meanwhile, economy class passengers continue to benefit from the airline’sfleet development roadmap towards a five-star airline, with new aircraft generationssush as Boeing 787-10, Boeing 787-9, Airbus A350 and Airbus A321neo, andwireless streaming services.
Vietnam Airlines’ four-star services arecharacterised by a distinctive touch of Vietnam’s enchanting traditionalculture. From Pho –a tasty traditional dish served on board – to the Ao dai (traditionallong dress) worn by cabin crew and the signature Golden Lotus logo, passengerscan easily recognise Vietnam’s most iconic features in the airline’s productsand services, both in flight and on the ground.
The World Travel Awardswere established in 1993 to acknowledge, reward, and celebrate the bestproviders in travel, tourism, and hospitality. The WTA is known as the ‘Oscarsof the tourism industry’ and is widely identified as a prestigious certificationthat recognises the best tourism and travel brands globally./.
VNA
