Accordingly, passengers who carry out online check-in or that at kiosks at the aforementioned airports will receive informationabout the boarding gate via Zalo or SMS messages 60 minutes before the departuretime, including information about possible boarding gate change.
This notice makes it easy for passengers to find the correctexit.
A representative from Vietnam Airlines said that this is oneof the airline's latest efforts to contribute to bringing convenience and satisfactionto passengers when flying with the national flag carrier.
In 2022, it became the first airline in Vietnam to apply online check-inservices across the entire domestic airport network.
In its digital transformation strategy, Vietnam Airlines aimsto become Vietnam's first digital airline by 2025 with three key factors:digital technology, digital data, and digital culture./.