Theservice launched by Thanh Cong Taxi on June 13 is the first of its kind in Vietnam,allowing people to hail a cab from the company without having to download and usea taxi-hailing app.
NguyenKhuong Duy, representative of Thanh Cong Taxi, said that Thanh Cong Taxi is apioneer in Vietnam using the latest Chatbot technology of Facebook to developthe service.
ThanhCong company takes advantage of the Facebook Messenger application installed inmobile phones of some 40 million Vietnamese people to offer services tocustomers in the traditional to luxury segments.
Besidesrequesting a ride, people can easily leave their comments by chatting via themessenger, Duy said.-VNA