A guest at an unmanned booth by Pick & Go at 2019 Singapore Retail Industry Conference and Exhibition. (Source: The Straits Times/NG SOR LUAN)Singapore (VNA) – Three leading Singaporeanhome-grown retailers on August 16 showcased their unmanned stores that allowshoppers to enter stores and buy items without having to interact with asalesperson.
At the Singapore Retail Industry Conference and Exhibition,the companies – Pick & Go, Octobox and OMO Store – introduced the formatthat uses technology, such as radio-frequency identification (RFID), cashlesspayments and artificial intelligence (AI).
At an unmanned store, customers scan their palms to getinside. When they have chosen their items, they go into a check-out room whichautomatically detects the RFID tags on their purchases. To pay, customers scantheir palms again so that they can use their DBS PayLah wallet, keying in thelast four digits of their mobile number for authentication.
OMO Store will open its first store at NUS' School ofComputing in September, while a store by Pick & Go will open at theSingapore University of Technology and Design in October.-VNA
VNA
