The ATM booths are usually overcrowded ahead of Tet. (Source: VNA)Hanoi (VNA) - The State Bank of Vietnam (SBV) hasasked the relevant agencies to ensure all automatic tellermachines (ATM) are operational in the months approaching Tet (LunarNew Year) holiday, when there is high demand for cash transactions.
Banks must check their ATM systems toensure the security of card payment. Attention must be paidto the upgradation of software, operation of camerasand maintenance to ensure the ATM systems are working efficiently.
The amount of cash available for withdrawal must be closely monitored toprevent ATMs from running out of cash and ensure they meet therising demand for cash transactions ahead of Tet.
Banks must take measures to reduce the pressure from cash withdrawalat ATM booths, which often faced the problem of overloadingin the previous years during the same period.
Claims of users must also be handled in a timely manner.
The central bank has also asked the National Payment Corporation of Vietnamto check its technical system to prevent errors and ensure the smoothoperation of ATM systems.
Cash withdrawal demands have often increased strongly in the monthsahead of Tet, being even three times higher.
Experts have urged consumers to prioritise cashless paymentmethods, such as internet banking, mobile banking and POS payments toreduce the demand for cash withdrawals.
The central bank’s statistics showed that more than 121 million banking cardswere issued, as of June 2017. Some 76 institutions provided internetpayment and 36 provided mobile payment.-VNA
VNA
