Society

PAPI improves public administration performance

A seminar introducing a report on the Provincial Governance and Public Administration Performance Index (PAPI) in 2012 took place in the central city of Da Nang on July 2 with the attendance of delegates from people’s councils of central and Central Highlands provinces and cities.
A seminar introducing a report on the Provincial Governance and PublicAdministration Performance Index (PAPI) in 2012 took place in thecentral city of Da Nang on July 2 with the attendance of delegates frompeople’s councils of central and Central Highlands provinces and cities.

The report analyses the operations of localauthorities, providing a useful and reliable reference for voters tocast votes of confidence on officials elected or approved by people’scouncils.

PAPI is a policy tool that aims to measurethe administration and governance efficiency of the State administrationsystem in all 63 provinces and cities nationwide.

Theindex is based on a philosophy of considering citizens publicadministration agencies’ “customers”, who are capable of overseeing andassessing the effectiveness of governance and public administration oflocal authorities.

The report is the outcome of a 2012survey of 14,000 people. It was the first time PAPI conducted a pollacross the country’s all localities.

The seminar wasco-organised by the National Assembly’s Institute of LegislativeStudies and the United Nations Development Programme.-VNA
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