The hotline wasannounced at a seminar held in Prague on June 6 to tighten coordinationbetween the Vietnamese Embassy and the Overseas Vietnamese Associationin the Czech Republic.
After hearingrecommendations and opinions of the Vietnamese community’srepresentatives, Head of the embassy’s Consular Division Le Quoc Tuansaid that in the time ahead, the division will make efforts to improvethe staff’s attitude, and simplify administrative procedures.
It also pledged to intensify information sharing between the embassyand the Overseas Vietnamese Association, while using more communicationchannels to receive and clear up Vietnamese citizens’ queries.-VNA