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Health ministry improves administrative reforms

Health ministry improves administrative reforms to increase public satisfaction

The Ministry of Health said it will step up administrative reform and improve public services to increase the satisfaction of people and businesses in 2017.
Health ministry improves administrative reforms to increase public satisfaction ảnh 1Illustrative image (Source: VNA)
 
Hanoi (VNA) – The Ministry ofHealth said it will step up administrative reform and improve public servicesto increase the satisfaction of people and businesses in 2017.

It will also promote the application of information technology andcommunications in its agencies and units.
In 2016, the ministry simplified 221 out of 225administrative procedures, making up 98.22 percent.

All public administrative procedures were provided at level 2, digitalsignatures were applied to reveal results online for businesses and 100 percentunits of the ministry met the ISO 9001:2008 criteria.

The ministry also created e-document linkage withthe Government Office to make sure that all legal documents are published onits website. 

Since June 2016, the ministry has applied aNational Single Custom Window mechanism, which saved significant amount of timefor business as well management agencies. The average times for paper documentnormal and thorough checking were cut to 5.5 days and 6.5 days from 9.3 and11.9 days, respectively. 

The public administrative reform (PAR) index for 2015 of the ministry increasedto 86.58 from 73.55, making it rank eighth out of 19 ministries, up 9 levelscompared to the result released in the previous year, according to government’sdata on PAR Index 2015.-VNA
VNA
#Ministry of Health#administrative reform
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