Citizens apply for 12-digit ID cards at HCM City’s Police Department of Social Order Administrative Management. (Source: VNA)HCM City (VNA) - HCM City wants to expand the use of online publicservices to simplify administrative procedures and reduce their cost for thepublic, vice chairman of the municipal People’s Committee, Tran Vinh Tuyensaid.
Speakingat a meeting with districts’ leaders on March 15, he admitted that onlinepublic services are not synchronised and have many shortcomings.
Level3 alone includes around 300 online public services applicable in all 24districts and related to individuals and companies, according to the Departmentof Information and Communications.
Buttheir use remains at a very low level. Only 1 per cent of work is done onlinein the cases of the labour, land, construction and food safety and hygienesectors, and 2 per cent in the economic and civilian sectors.
Thedepartments of Environment and Natural Resources, Home Affairs and Finance donot offer online services.
Ofthose that do, the Department of Training and Education has the highestpercentage of online services -- 73 per cent -- while the departments ofLabour, War Invalids and Social Affairs and Planning and Architecture has thelowest -- zero per cent.
Officialsof districts and departments blamed the low rate on several reasons like lackof funding and the public’s lack of familiarity with online public services.
NguyenTan Binh, director of the Department of Health, said the cost of seven softwareapplications used by his department for online public services was around 20billion VND (900,000 USD).
Tuyensaid authorities should lease software and use the money collected forproviding public services to pay for them.
Heurged district authorities to set up teams of volunteers by the end of thisyear to help users become familiar with using online public services.
Thedistricts should co-ordinate with city’s departments to organise trainingcourses for individuals and enterprises in using online public services, hesaid.
Besides,the Department of Home Affairs should petition the People’s Committee toconsider reducing or even scrapping fees for online services, he said.
“Thecity will stop manual services in future. This will be done first in some areasto persuade people to switch to online services to ensure transparency.”
Thecity would set up inspection teams to monitor implementation of administrativework at all offices and fine violations, he said.
Tuyencalled on the Department of Information and Communications to provide digitalsignatures to all departments to stop the use of paper documents.
Inthe next four months the city Department of Planning and Architecture anddistricts should publish online all detailed 1:2,000 plans, includingpopulation targets, to enable the public to access them, he said.-VNA
Speakingat a meeting with districts’ leaders on March 15, he admitted that onlinepublic services are not synchronised and have many shortcomings.
Level3 alone includes around 300 online public services applicable in all 24districts and related to individuals and companies, according to the Departmentof Information and Communications.
Buttheir use remains at a very low level. Only 1 per cent of work is done onlinein the cases of the labour, land, construction and food safety and hygienesectors, and 2 per cent in the economic and civilian sectors.
Thedepartments of Environment and Natural Resources, Home Affairs and Finance donot offer online services.
Ofthose that do, the Department of Training and Education has the highestpercentage of online services -- 73 per cent -- while the departments ofLabour, War Invalids and Social Affairs and Planning and Architecture has thelowest -- zero per cent.
Officialsof districts and departments blamed the low rate on several reasons like lackof funding and the public’s lack of familiarity with online public services.
NguyenTan Binh, director of the Department of Health, said the cost of seven softwareapplications used by his department for online public services was around 20billion VND (900,000 USD).
Tuyensaid authorities should lease software and use the money collected forproviding public services to pay for them.
Heurged district authorities to set up teams of volunteers by the end of thisyear to help users become familiar with using online public services.
Thedistricts should co-ordinate with city’s departments to organise trainingcourses for individuals and enterprises in using online public services, hesaid.
Besides,the Department of Home Affairs should petition the People’s Committee toconsider reducing or even scrapping fees for online services, he said.
“Thecity will stop manual services in future. This will be done first in some areasto persuade people to switch to online services to ensure transparency.”
Thecity would set up inspection teams to monitor implementation of administrativework at all offices and fine violations, he said.
Tuyencalled on the Department of Information and Communications to provide digitalsignatures to all departments to stop the use of paper documents.
Inthe next four months the city Department of Planning and Architecture anddistricts should publish online all detailed 1:2,000 plans, includingpopulation targets, to enable the public to access them, he said.-VNA
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