Tran Chi Trung, director of the Management andOperation Centre for Public Transport, said that cameras and global positioningsystem (GPS) devices had significantly improved bus operations management.
Trung said that supervision five or seven yearsago was done only at the beginning and ending points of bus routes. Random,unannounced checks were often done by the centre’s staff at that time as well.
But when the first GPS devices were set up in2012, supervision improved.
The centre staff are now are on duty from 4:30amto 9:30pm every day to supervise the operation of all bus routes.
Managers as well as transportation companieshave benefited from the modern equipment.
Nguyen Van Trieu, director of the May 19 BusTransport Co-operative, said that before GPS devices and cameras wereinstalled, manual supervision was used, but it was not effective as humanresources were limited.
In addition, the co-operative had 500 busesrunning on 18 routes.
“Since the day we began using moderntechnologies, all shortcomings have been eliminated,” he told Sai Gon Giai Phong(Liberated Sai Gon) newspaper. “We’re able to control and examine allactivities of a bus on its entire route.”
Other bus companies have said that cameras andGPS devices are useful as they monitor bus operations and drivers’ work ethic.With the system, they can promote or punish drivers.
The first GPS devices on city buses were used in2012, and two years later, cameras were installed.
Now, all buses in the city have GPS devices,while nearly 2,000 buses have cameras.
Each bus has four cameras. One tracks the route,one follows activities of the driver, and two of them supervise security.
GPS devices monitor the bus’s speed, routes,opening and closing of doors, air conditioning, and the time the buses run.
All information taken from cameras and devicesare sent to the online operating office.
Thanks to the equipment, managers can correctdriver’s work attitude and behavior such as eating and using a phone whiledriving.
In March, the Management and Operation Centrefor Public Transport received a call from a man looking for a lost 6th gradegirl who was his relative.
The girl had caught a bus on Ha Huy Giap Streetin District 12. From the equipment data, the centre found the route and busesthat the girl had used and were able to locate her.
In another case, a passenger reported that thedriver of bus on the An Suong – Ben Thanh route braked suddenly, causingelderly people to fall down. The driver did not say he was sorry and did nothave a good attitude when other passengers complained.
Examining the cameras, managers discovered thecase and temporarily suspended the driver, asking him to re-study the codes ofethics.
In addition, a driver on the Vo Van Kiet-Chu VanAn route was fired when he did not stop at a station to pick up two people withdisabilities.-VNA