At the event (Photo: VNA) Hanoi (VNA) – The Vietnam E-Commerce Association(VECOM) in partnership with Google and partners announced a series of RetailUniversity activities to promote e-commerce for retailers this year.
The programme aims to support small- and medium-sized enterprisesand individual business households in e-commerce.
VECOM Chairman Nguyen Thanh Hung said Vietnam’s e-commerce expandedby nearly 15 percent last year, reaching nearly 13.2 billion USD, and will keep growing this year and till 2025.
According to the Vietnam Internet Statistic 2020, Vietnam ishome to over 68 million social media users, ranking sixth among 30 countries.It is a “golden opportunity” for retailers, online sellers and traditional enterprises to improve digital business and marketing skills.
Hung added that the Retail University 2020 activities attractednearly 1,400 trainees from businesses nationwide and over 700 participatingfirms. Following the programme, retailers offered positive feedback, sayingthat their orders surged by over 57 percent and consumer base up 60 percent.
Director of VISA for Vietnam and Laos Dang Tuyet Dung said amidthe COVID-19 pandemic, small- and medium-sized enterprises need to quicklyswitch to digital transformation and set up multi-channel trade while ensuringthat payment channels are protected.
At the event, the VNPost Express JSC also pledged to introduceand help online sellers launch the “order completion” service to bring benefitsto both sellers and buyers, thus helping consumers minimise operating cost, increase delivery speed and deal with post-sale contingencies./.
