Hanoi (VNS/VNA) – Growing demand frome-commerce users is putting pressure on existing supply chains, facilities andwarehouses.
Single’s Day on November 11 saw a surge on locale-commerce sites. E-commerce platform Tiki saw a quadrupling of orders andbuyers during its ‘Legendary Sale 11.11’ promotion on the day.
In Vietnam, over 60 percent ofthe population use the internet, and this offers brands the opportunity toeasily approach target customers.
According to Peter Guevarra, a director from the realestate services firm Jones Lang LaSalle (JLL) Vietnam,warehousing is the major beneficiary of the growth of online shopping as onlinecustomers are becoming ever more demanding, with next day and even same day deliverybecoming an important part of the online retailer’s offer.
He said the trend created more demand for logisticsspace in urban areas, where online retailers need to be served by larger logisticsreal estate companies.
In June, Vietnamese Tiki signed an agreement withlogistics firm UniDepot to build a new 10,000 sq.m fulfilment centre in HCM City’s Nha Be districtto serve the increasing demand.
A representative of Tiki said the firm had beeninvesting huge amounts in operations and fulfilment centres. It now has 65,000sq.m of fulfilment space around the country, and plans to expand to 200,000sq.m by next year.
Established in July 2012, GHN delivers 300,000 ordersa day for big e-commerce customers and partners including Lazada, Shopee, Sendoand more than 100,000 small and medium customers nationwide.
In September, GHN launched the first automatic goodssorting system with capacity of 30,000 parcels per hour at its warehouse inLong Bien district, Hanoi inSeptember and the second in HCM City this month. Last month, Scommerce whichoperates two delivery services of GHN and AhaMove confirmed an investment fromSingapore’s Temasek, which will help improve the technology, logisticsinfrastructure and management capacity to meet increasing demand.
GHN said that in the long-term, it expected to set abudget of 30 million USD to build ten automatic goods sorting centresthroughout Vietnam. GHN has just started construction of a 50,000 sq.mwarehouse in Hanoi./.