Truong Duc Luong, Chairman of the Vietnam Network Security JSC(VSEC), said raising awareness about online safety was still an effectivemeasure with optimal cost. This should be done regularly, in various ways,divided into topics and objects so that the community could regularly receivemessages and remember more.
Expert Ngo Minh Hieu from the MIC’s National Cyber Security Centre(NCSC) said to avoid scams people should be alert in every situation.
“When receiving a money transfer request, it is necessary to calmdown and make a direct call for more than a minute with different questions toverify the information," he said.
“Deepfake has not been able to fake a real-time chat. The people’semotions cannot be imitated.”
Vo Duong Tu Diem, regional director of Vietnam, Cambodia andMyanmar region of Kaspersky Global Cybersecurity Company, recommended regularbackups, as well as strong and different passwords for personal accounts toavoid theft.
Businesses should ensure that employees are informed about howdeepfake technology works and the potential risks of fraud.
Everyone should to build a “sceptic” attitude towards voicemessages and video calls. He said this might not guarantee you are safe fromscams, but it could help avoid many pitfalls.
Lieutenant Colonel Trieu Manh Tung, Deputy Director of theDepartment of Cyber Security and High-Tech Crime Prevention under the Ministryof Public Security, said the ministry had worked with the MIC and the StateBank of Vietnam on improving the quality of personal ID and bank accounts andlook to the future when the owner must open bank accounts.
The websitedauhieuluadao.com,created by Google and NCSC, provides three golden rules to help prevent scams.
The first rule is "Slow down". Since scammers oftencreate a sense of urgency to catch users off guard, people are advised to takethe time to clarify further what needs to be transferred.
The second principle is "Spot check" to validate theinformation you receive.
If you receive an unsolicited call, look up the information,contact, and re-verify the source of the information.
The third rule is "Stop! Don't send". If you feel thattransferring money to an unknown account is unreliable, stop, as it could be ascam./.