The Bank for Investment and Development of Vietnam (BIDV) was named the Best Retail Bank in Vietnam for five consecutive years.(Photo: vnexpress.net)Hanoi (VNA) – The Bank for Investment and Development of Vietnam (BIDV)was named the Best Retail Bank in Vietnam for five consecutive years by TheAsian Banker Magazine.
The award was presented to the bank at a ceremony held in Dubai, the UnitedArab Emirates on March 21, in conjunction with the Excellence in RetailFinancial Services International Awards 2019.
With this valuable award, BIDV has affirmed its unceasing efforts in providingthe customers with high-tech products and services.
Last year, the bank paid due attention to promoting modern distributingchannels and became a pioneer in applying the achievements of the FourthIndustrial Revolution to meet the diverse demands of the customers. Its prominentproducts include BIDV SmartBanking featuring virtual assistance, QRPay, onlinecurrency trading, BIDV Pay allowing customers to withdraw money at ATMswithout cards, among others.
Besides, BIDV has improved customer services through the 24/7 Contact Centreand Social Medial Command Centre.
To date, the bank has launched over 100 products and services for individualcustomers.
As of December 31 last year, BIDV’s total assets exceeded1.28 quadrillion VND (55.11 billion USD), the most among banks in Vietnam. Thebank also posted more than 9.63 trillion VND (414.2 million USD) in pre-taxprofit, an annual increase of 11 percent.
The bank was ranked 307th in the 2019list of the world’s top 500 valuable bank brands recently announced by theBrand Finance, an independent branded business valuation and strategyconsultancy firm. The ranking was up 44 places against 2018.-VNA
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